Shipping + Returns on Ready Made Items
I want you to be delighted with your jewellery and therefore if you are not completely satisfied with your purchase, I am happy to offer a limited exchange on some of my products subject to the following terms:
Shipping will be made within 72hours of purchase for items 'in stock'. This excludes all weekends and public holidays.
All Courtney Marama Jewellery items are handmade. As a result each piece will vary from the last, with varying textures, marks and stone colours.
RETURNS
If you would like to return an item - you are entitled to an exchange or store credit, you must return the purchased item within 14 days. We can only give refunds on faulty items - sorry!
Please note that the product must be returned unused, NO SCRATCHES or dents . It must be in the original packaging including jewellery box. In case of refund neither the original shipping cost nor the return shipping cost will be repaid.
How do I swap / return my Courtney Marama Jewel?
Simply email me at maramajewellery.cj@gmail.com and explain to me what you are returning and why and I will get back to you.
(but if it is a faulty item we will do our best to fix the fault)
Please email me if you have questions before you buy
maramajewellery.cj@gmail.com